Ordering a sail - How does it work ?

 OUR SIMPLE AND ACCURATE ORDER PROCESS  

 

> TO ORDER 

Are you interested in our sails ? You can place your order online or email us, you do not need to pay at this time.

 

> MEASUREMENTS        

Take a little time to fill out our sail measurement form so we can custom fit the sail to your boat. If you have questions about measuring, please contact us. We'll provide free technical assistance. Then email us your completed form. You can also attach pictures to illustrate certain points that you consider important.

 

> CONFIRMATION             

To avoid any errors, we carefully check your measurement form and compare to the dimensions referenced in our sailmaker's database. Our staff email or phone you to find out your sailing needs and preferences. We can also modify your order as needed, to custom fit the sail to your boat. When the specification is agreed, we ask for 30% deposit.

 

> DESIGN & PRODUCTION

We design your sail, check the measurements and schedule production at our sail loft. Each sail is quality controlled from start to finish. Just 3 weeks later your sail will be ready. Our staff send you pictures of your new sail and ask for the remaining 70% balance.

 

> DELIVERY           

We ship your sail and send you an email with the scheduled delivery date and tracking number. We ship our sails to your chosen address (home, boatyard, marina etc.). Delivery to UK, Ireland, Germany, France, Switzerland, Sweden, Norway, Finland, Denmark, Greece, Holland, Belgium, Italy, Spain and all Europe is FREE. For any other destination, please request a quotation.

 

> GUARANTEE

We offer 2 year guarantee as standard for all our sails against manufacturer defects, fabric, thread and all original accessories installed on the sail.

 

For any additional information, please email info@h-sails.com We will reply promptly. Do you have a question about your order ? Our customer service is available from Monday to Saturday from 8 am to 8 pm.

 

ENJOY SAILING !