Conditions of sale
On our web site you can order sails online using our measurement cards and order form.
The average lead time is 3 weeks (2 weeks for the spinnakers and gennakers). It starts with the receipt of the complete order (order, measurement and deposit payment). The production time is given as an indication and can not be entitled to compensation in case of delay and can not be a reason for order cancellation.
We ship worldwide. The delivery to Europe is free. The delivery fee for our accessories is approximately € 29. Shipment outside the European Community are upon quote. You can collect your sails at our Mediterranean office (in South of France) or drop off your old sail in case you want to use our shuttle bag service to send us your old sails.
We offer two years guarantee as standard for all our sails against manufacture defects, fabric, thread and all original accessories installed on the sail. We will not be responsible for damage due to improper or abnormal use of our products.
Although we strive to provide reliable content on our site, we do not guarantee that its content is free of inaccuracies and omissions. We will not be liable for them. We reserve the right to make improvements or changes to the content of our site at any time without notice.
Payment & Price
A 30% deposit is requested with the order. It can be paid online by credit card or bank transfer. The balance is due prior to shipment or at the delivery. The term begins on receipt of the order, the deposit paid and complete dimensions provided by the buyer. The prices displayed on the site are with standard finishes and quoted in euros all taxes included, excluding the shipping costs.
In accordance with the law of 25 January 1985 (Articles 115-122), the goods remain our exclusive property until their full payment.
According to the European directive of 24/03/2011, the user has a period of fourteen (14) days to exercise his right of cancellation or returning the ordered goods to the seller without having to provide reasons or to pay penalties except the shipping costs for returning. The period of fourteen days start from the date of receipt of the items.
All items can be exchanged or refunded except the items that have been manufacturing bespoke or customized to the client request. In case of order cancellation of bespoke ordered items and or for the sole use of the customer, the deposit will be retained permanently and depending on the stage of ongoing work we will be able to claim the full balance.
Any dispute is subject to French law and brought on the jurisdiction of Draguignan Commercial Court, France, whatever the nature, cause and place of the dispute.
Horizon Sails SF | Voilerie, 26 Rue des Rigoles, 75020 Paris, France, Siret 412 655 110 000 44 , Tel : +33.(0)184.108.40.206.05 | Fax : 09 59 07 24 56